Terms and Conditions

Terms and Conditions

About us
JDC Jewellers was created in 1994. The Intention and goal was to create exclusive jewellery and innovative designs at excellent prices. This mantra pervades JDC Jewellers to this day. JDC Jewellers is a family run business and the family values of honesty and responsibility are its mainstay. JDC Jewellers has 8 boutique stores throughout South Africa. We look forward to welcoming you to our family.
JDC Jewellers is a Jewellery Retailer that specializes in Jewellery Sales, Repairs, Watch Sales and Manufacturing of Jewellery.
Use of Site
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty
The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.
The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.
The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.
The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights
We reserve the right to:
1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
2. Change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product availability
Should the product not be in stock please allow 6 – 8 weeks plus transit time. This will allow for ordering/manufacturing and delivery to our warehouse.
Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence. The Jewellery Design Company will contact you via email and provide a revised shipping schedule.
Prices may vary on stock that is ordered as it is at current gold and dollar prices. Stone Carats may also vary upon ordering of new stock.
Images of all items on website are not on scale and actual size of jewellery piece will vary from Image.

Delivery Policy
Subject to availability and receipt of payment, requests will be processed within 24-48 hours and dispatch from our warehouse confirmed by way of an invoice number that will be emailed to you. You should receive your goods within 3-5 working days after placing your order. Please keep delivery addresses to daytime physical and not postal to ensure accurate deliveries. We are currently only delivering in South Africa.
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

Delivery charge
We offer Free Delivery anywhere within the borders of South Africa for purchases over R3000.00
We will make use of Either MDS Collivery or Ram Couriers. 
Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

Undeliverable packages
Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.

Gift Certificates
Gift Certificates can only be used online and not in our stores as the certificate has a unique number that links to the website.

Refunds/returns Policy

Our commitment to you does not end at delivery. We offer the following services to make your return experience as pleasant as possible:
14-Day Returns
Items may be returned or exchanged within 14 days from when you received them from us.

Free Shipping

You’ll get a free shipping label sent to your email.*

Insured and Secure

Our free return label provides insurance coverage for your item.

Please note that this service only applies to items that have been purchased through our online store.

Online Returns do not apply to the following items:

  1. International returns.
  2. Item(s) received over 14 days ago.
  3. Exchanges, repairs, or resizing.
  4. Items that became damaged or defective after delivery.
  5. Engraved items.

Prices, Errors & Omissions excepted
Every effort is made to ensure the accuracy of information contained in the online store and on all invoices. Discrepancies can arise due to model changes and stock availability. Jewellery Design Company cannot be held liable for items supplied that are not to the specification described. Prices are also subject to change due to fluctuating exchange rates. All prices include VAT. Prices Indicated on the website are for the displayed SKU and not the design. Prices may vary from SKU to SKU. 

Disclosure of outlet country at time of payment South Africa 
Standard Bank

Payment Options and Pricing
All transactions will be processed in South African Rands (ZAR).
Payment may be made via Visa, Master Card, credit cards or by bank transfer into the Jewellery Design Company bank account, the details of which will be provided on request.
 The Jewellery Design Company reserves the right to change pricing at any time without prior notice.

Security Policy
1. Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site’s registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
2. Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
3. The Merchant does not have access to credit details.
4. Virtual Card Services continually reviews and enhances its security in line with technological changes.

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Online Discounts
All discounts will apply purely at the discretion of JDC Jewellers. Additional online discounts only to applicable to non promotional articles. No cumulative discount vouchers to apply.

40% Sale T’s & C’s

  1. Cannot be applied on Sale Products, Branded Jewellery and watches.
  2. 40% in store discount is valid until the 31/12/2016
  3. Cannot be used in conjunction with any other vouchers
  4. Cannot be used for online purchases.
  5. Cannot be used for loose diamonds and gemstones

Black Friday Voucher T’s & C’s

  1. Cannot be applied on Sale Products, Branded Jewellery and watches.
  2. Only 1 Voucher allowed per customer
  3. This voucher is valid until the 27/11/2017
  4. Cannot be used in conjunction with any other vouchers
  5. To be used at your closest JDC Jewellers/Jewellery Design Company store only.
  6. Cannot be used for online purchases.
  7. Cannot be used for loose diamonds and gemstones

I understand that all the designs and trademarks are registered to JDC Jewellers and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by The Jewellery Design Company for any civil action or any legal action deemed necessary against me.

Company Information

This website is run by Emkay Exquisite Jewellery Design (Pty) Ltd t/a JDC Jewellers, a private company based in South Africa with registration number 2000\019940\07

Contact Details
Physical address:
First Floor, Block C
The Pivot, MonteCasino
MonteCasino Blvrd
South Africa

Postal address:
P O Box 46414
Orange Grove
South Africa

Email address: info@jdco.co.za
Phone numbers:(+27) 11 011 9199
Fax number:(+27) 86 215 6568

A copy of the ECT Act is available at http://www.internet.org.za/ect_act.html